CRM Solutions America

Comprehensive solutions for Higher Education

⇓ Discover more about us ⇓

  • Our Mission

    Mission Statement

    To enable the Higher Education Industry meet the challenging demands of Recruiting, Retention and Alumni engagement in a rapidly changing Academic landscape of the 21st Century Student-Technology dynamic.

  • What we Do

    What we Do

    We provide end-to-end solutions for Higher Education industry. With our deep industry expertise, we can help your Institution achieve your goals for Recruiting, Retention and Student and Alumni Services.

  • Our Services

    Our Services

    1. Vendor and Technology Stack selection.

    2. Business Process Evaluation.

    3. Full Service Implementation.

    4. Post Implementation Support, Maintenance and Guidance.

    5. Outsourcing services.

  • Our Approach

    Our Approach

    Our Complete Constituent Touchpoint model is the cornerstone of our CRM Strategy that allows your University to respond to Constituent interactions irrespective of source. Our deep experience in back-office systems like Campus Solutions, Student Financials, Student Records, Financial Aid and HRMS will provide you the necessary foundation required for CRM leverage.

    Our Solutions will enable your University to meet its recruiting, retention, student and alumni outreach goals while adhering to core principles, purpose and mission.

  • Our Methodology

    Our Methodology

    Our Collaboratve Implementation methodology involves and requires your participation throughout the implementation process to enable continuous knowledge transfer throughout the implementation lifecycle. At the end of the implementation, your process and technology staff will have the ability and knowledge to assume full control and ownership of the deployment. As your trusted partners, we will guide you towards this full transition throughout.

    Our implementation methodology has the following distinct phases:

    1. Examination of current recruiting, retention and alumni outreach practices.

    2. A documented study of practices, recommendations and implementation goals.

    3. Solution/ Technology identification and deployment using our Collaborative Implementation model.

    4. Measurements and Metrics - Clearly defined at every stage.

    5. Post-Implementation adjustments, support and guidance.